NOTE: We do not reply to emails on the weekends or holidays, all emails received during weekends or holidays will be responded to the following business day.

Frequently Asked Questions:

Frequently Asked Questions - Take a look at some frequently asked questions and answers, check here before sending a question via E-Mail.

Contacting Us:

Regarding Sales - For any information regarding sales, wholesale ordering, or to check on the status of an order, please send an E-Mail to Sales@GrafiXpressions or simply click on a corresponding link below.

• Product Question.
  
• Order Status.

Regarding The Website - For anything dealing with GrafiXpressions.com, ranging from problems with the site, slow loading times or any other issues, please send an E-Mail to the webmaster by clicking the link below.

• E-Mail Webmaster.
  

Returns & Exchanges:

There are no returns accepted unless there is a problem with the order (ie: we sent the wrong product) or if it arrives in a damaged condition. If you made a mistake while placing your order, E-Mail sales@grafixpressions.com within 24 hours of placing your order to correct the issue. If you wait over 24 hours, the order may have already been shipped and we will not be able to modify the order. Since each order is created specifically for each customer, we cannot accept returns. If an order is damaged, please fill out The Damage Return document and return it with original product(s) to:

GrafiXpressions LLC.
11 Ward Street
East Hartford, CT 06108

Hours of Operation:

Monday - Friday, 9:00am - 5:00pm EST. (Closed on Holidays)